Q&A

How far are you from the Transplant Center?

We are conveniently located approximately 2.5 miles from the Texas Medical Center. A shuttle is available to transport our guests to Scurlock Tower (Houston Methodist) Monday through Friday from 7 a.m. to 6:30 p.m.  The shuttle drop-off and pick-up is only at Scurlock Tower; it does not make other stops. Walking is required to reach the other transplant centers from the shuttle point.


How much does it costs to stay at Nora’s Home?

Guests who are financially able to pay whether through insurance, income or Medicaid are asked to pay the standard nightly rate. For all guests, household income is taken into consideration when determining the nightly rate.  Upon completion of the Resident Referral Form, the rate will be quoted.


What time is check-in and check-out?

Check-in starts at 3pm. For the sake of safety, first time guests are expected to check-in before 10pm at night.  Check-out is at noon.  Once guests are checked-in they are free to come and go as they choose throughout their stay. There is staff on-site 24 hours.


What are the rooms like?

All the rooms are outfitted with two queen-sized beds, recliner, TV, and a private bathroom with a walk-in shower. Each room sleeps up to four guests.  Guests are only permitted one room per family.  All necessary linens and towels are provided throughout your stay.  Guests are expected to clean their room during lengthy stays.  Parking and the use of the washers and dryers is complementary to our guests.


Are meals provided?

Although volunteer cooks prepare dinners occasionally, guests are expected to provide their own meals when volunteers are not scheduled. Our kitchen is fully stocked with pots, pans, dishes, and silverware.  Each room has a designated shelf in the community refrigerator along with a personal locker to store non-perishable items. Donated dry/canned goods, as well as bread, eggs, and milk are available at times. The kitchen is also equipped with a freezer, microwave and a variety of small kitchen appliances.  Coffee is made fresh each morning.


How long can I stay?

Length of stay can be 1 to 90 days depending on availability. Reservations can be made up to 60 days in advance and guests can have no more than two reservations in the system at one time.