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COVID-19 Response

Update March 27, 2020.

As a result of the COVID-19 pandemic, Nora’s Home is using all reasonable efforts to protect the health and safety of the transplant patients, their caregivers and the Nora’s Home Staff.  As we navigate our way through this crisis, we continue to implement new safeguards aimed at limiting the risk of exposure to patients, caregivers and staff.  At this time, and in consultation with our TMC partners, we have determined that the best way to minimize risk is for Nora’s Home to cease accepting new admittances.

Accordingly, effective March 27, 2020, Nora’s Home will not accept new or additional patients or caregivers into our facilities at this time.

If you are traveling to the TMC and had planned on staying with us, please contact your hospital social worker, who will be able to facilitate alternative accommodation for you.  We will keep our guests, supporters, and partners informed as this situation continues to develop, and we look forward to resuming new admittances as soon as it is safe for us to do so.  Please do not hesitate to reach out to us directly if you have any questions.

For guests currently residing at Nora’s Home, the following protocols remain in place:

  • Guests will be screened at entry according to the CDC’s checklist (as of March 12th).
  • Only one caregiver per patient is permitted at this time.
  • Group volunteer activities are suspended at least until April 30th.
  • Outside visitors are not permitted inside the facility at this time (as of March 16th).
  • Hand sanitizing and/or handwashing is mandatory for all guests upon entry.
  • Guests are required to wipe down common areas before and after use; sanitizing products are readily available.
  • Our housekeepers and front desk staff are sanitizing common areas once every three hours on a fixed schedule.
  • Staff reporting to work are attesting to self-screening protocol; if reporting symptoms of a contagious illness, they will self-isolate at home.
  • Guests may be required to submit to daily temperature requests.
  • If a guest has tested positive for COVID-19, they will be required to leave the premises and quarantine at home.

We thank all of our guests for their cooperation.

Nora’s Home offers lodging to organ failure and transplant families regardless of the patient’s age. Admission is based on availability.

Take a video tour here.

Each of our 32 rooms include the following:

  • Two queen beds
  • Private bath with walk-in shower
  • Sheets, coverlets, blankets and pillows
  • Bath towels, wash cloths and hand towels
  • Night stand
  • Recliner
  • Television

Guests also have access to the following communal amenities:

  • Fully equipped kitchen
  • Pantry staples
  • Designated shelf space in the refrigerator, freezer, and pantry
  • Computer access
  • Free Wi-Fi
  • Access to washer/dryer
  • Complimentary laundry supplies
  • Meditation room
  • Serenity garden

Other Amenities upon request:

  • Scale
  • Refrigeration for medical supplies
  • Blood pressure monitor
  • Hair dryer
  • Iron and ironing board

Transportation

Shuttle service is available Monday through Friday from 7 a.m. to 6:30 p.m. The shuttle runs between Nora’s Home and Scurlock Tower (6560 Fannin St, Houston, TX 77030). Walking is required to reach the other transplant centers from the shuttle point.

Cost

We are able to offer an affordable rate in the Texas Medical Center thanks to our generous supporters.  For guests needing financial assistance, please note that on your referral form. Guests are expected to pay upon check-in.

Social Support

We know that organ transplantation can be a long and difficult journey. At Nora’s Home, you’ll have an instant support network.  You can expect to meet some incredible families; some would like to share their story with you; some listen to you; others would like privacy and we value that as well. Many of our guests stay in touch after their stay.

Food

We are fortunate to have wonderful individuals, companies, churches, and civic groups volunteer to provide meals for our guests periodically. Guests are welcome to bring personal food items that can be housed in our shared kitchen.

What We Expect

It is important to us that guests staying at Nora’s Home feel safe and comfortable in a communal environment. We are unable to house guests who are disruptive or display irresponsible behavior that may be perceived as a threat to other guests. We ask guests to clean up behind themselves in common areas and in their room during their stay. Cleaning staff is available during check-out. Detailed house guidelines are provided upon arrival.